Privacy Policy

This Privacy Policy explains how The Hog (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website or use our products and services (collectively, the “Services”). By using the Services, you agree to the practices described in this policy.

Information We Collect

We collect information in the following ways:

• Information you provide. Account details such as your name, email address, and billing information when you register, contact us, or purchase a plan.
• Usage data. How you interact with the Services, including features used, queries run, and pages viewed.
• Device and log data. IP address, browser type, operating system, and timestamps collected automatically by our servers.
• Information from third parties. Data from authentication providers, payment processors, and analytics partners that help us operate the Services.

How We Use Information

• Provide, maintain, and improve the Services.
• Process transactions and send related confirmations.
• Respond to your requests and provide customer support.
• Monitor usage, detect abuse, and secure our systems.
• Send product updates and marketing communications you may opt out of at any time.

Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Services are used. You can control cookies through your browser settings, though some features may not function properly without them.

How We Share Information

We do not sell your personal information. We may share it with:

• Service providers who perform services on our behalf, such as hosting, payments, and analytics.
• Legal and safety authorities when required by law or to protect our rights, users, and the public.
• Business transfers in connection with a merger, acquisition, or sale of assets.
• Other parties with your consent or at your direction.

Data Retention

We retain personal information for as long as needed to provide the Services and for legitimate business or legal purposes. When information is no longer required, we delete or anonymize it.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International Data Transfers

We may process and store information in countries other than your own. Where we transfer personal information internationally, we use appropriate safeguards consistent with applicable law.

Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice.

Contact Us

If you have questions about this policy or our privacy practices, contact us at privacy@thehog.ai.